
Brand Positioning. Persona Development. Inbound Marketing. Campaign Strategy. Corporate Communications.
MRINetwork
MRINetwork (Management Recruiters International) was founded in 1965 as the world’s first executive search firm franchise. Over the past 55 years, MRI has maintained its position at the forefront of talent access, serving a network of over 300 firms around the world—but its brand was stuck in the past.
From legacy franchise to modern membership
I was first brought on to help reposition the MRI brand as a forward-facing, flexible membership model in place of its business-in-a-box franchise reputation. To bring this refined brand and voice to life, I proposed a reimagined sitemap that offered a simpler, more intuitive user experience.
The next step was to condense a 20,000+ word site into an impactful 7,000 word journey that more appropriately reflected MRI’s unique POV on digital transformation in the search industry.
MRI’s legacy brand had become stale and outdated.
The new look, feel, and voice accurately reflect MRI’s position at the forefront of the industry.
Building a digital destination
With a new site in place, the next piece to tackle was the blog. To date, press coverage and blog content had been grouped together and hidden in a confusing archive experience that didn’t encourage site exploration or position MRI as thought leaders in the World of Work.
I led the redesign of the MRI Blog and developed a year-long content strategy to guide ongoing production that more effectively targeted MRI’s primary audiences: recruiters and recruitment firm owners. Organic traffic to the MRI blog increased by 30% within the first five months.
The new blog experience satisfies visitor expectations of a leading digital publication.
A CEO’s go-to-market strategy
In 2018 Bert Miller acquired MRINetwork, to lead the organization through digital transformation as President and CEO. Despite bringing over 25 years of leadership experience at the helm of executive search firm, Protis Global (an MRINetwork member office), Bert’s personal brand clout was somewhat limited to the F&B heavyweights—think: Redbull, Bacardi, and Hostess—that had been his clients for years.
I managed a large PR scope designed to build Bert’s credibility as the leader of a large multinational, and the 3rd largest direct hire organization in the U.S. This included:
Overseeing all earned media coverage acquired by MRI’s PR agency
Managing advertising strategy and guest outreach for a new video podcast, Beyond the Bottom Line with Bert Miller
Writing SEO copy for Bert’s personal website
Haley has an incredible ability to turn my thoughts and perspectives into impactful editorial content.
— Bert Miller, President & CEO, MRINetwork
The push for focused internal communications
A strategic approach to content didn’t end with prospective Network members. The existing community of 300+ global offices deserved a streamlined inbox of targeted news, too. I audited existing email communications to reduce weekly inbox touchpoints by more than 50%, eliminate duplicate efforts across team members, and drive engagement to the MRI Blog and internal libraries for self-serve access to information.